When you request your accreditation through Mercury we will update the status as it progresses with each lender. A break-down of each status can be found below.
|
Status
|
Description
|
|---|---|
| Requested |
The broker has requested a lender accreditation through Mercury. An email will be sent to the broker with lender accreditation forms. If the broker does not complete and sends in the lender accreditation forms within 2 months of requesting them, we will delete that lender request from their Mercury. |
| Awaiting Supporting Documents |
Missing or out of date supporting documents are required prior to the accreditation form being sent to the lender for processing. |
| Awaiting Further Information |
The lender has requested further information e.g CBA seeking clarification if a broker has lived in a previous address. |
|
Submitted to Lender |
All accreditation documents, including supporting documents, have been sent to the lender for processing. |
| Training Pending (Online) |
The lender requires the broker to complete online training. |
| Training Pending (F2F) |
The lender requires the broker to complete face to face training |
| Pending ID |
After training has been completed and the broker ID is waiting to be issued. |
| Training Did Not Attend/Complete |
The broker has not completed the required online or face to face training. |
| Referred |
An accreditation has been declined by the lender and it has been referred to our Compliance team |
| Accreditation on Hold |
Lender has confirmed application and supporting documents are in order but will not provide a broker ID until there is an application to lodge. |
| Accredited |
The lender has approved the broker accreditation. NOTE: Please send the approval email you receive from the lender through to the accreditations team (accreditations@connective.com.au) so they can update the broker ID in Mercury. |
| Rejected/Declined |
The lender has rejected/declined a brokers accreditation |
| Lapsed |
Additional information/documents were requested from the broker and were not supplied or no response was received. |
Note: These statuses were introduced on 12th September 2017. For a time you will still see previous statuses - Processing by Lender, Awaiting Training, Approved and Inactive.
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