Enabling and Disabling Users

Manage the profiles of all existing users in Mercury. You can edit contact details, modify user access levels and reset passwords. Please note that you need Partner level access to perform these tasks. 

Editing a User

1. In the Admin tab, select Manage Users in the left-hand panel and then click on Manage New and Existing Users.
2. Double click on the name of the user you wish to edit.
3. Alter the user details as required. Ensure you add a valid email address and mobile number as these details are required for the user to reset their password.
4. Set password if required.
5. Tick Mercury Access Approved to enable the user's login.
6. Add additional access levels by ticking the appropriate box
7. Click Save.

Disabling a User

1. In the Admin tab, select Manage Users in the left-hand panel and then click on Manage New and Existing Users.
2. Double click on the name of the user you wish to edit.
3. To disable a user, untick the Mercury Access Approved box.
4. These users will then go to the Inactive Users folder.