You have a requirement to make reasonable inquiries about a consumer's requirements/objectives and their current financial situation. The majority of this information can be captured and recorded on the Needs Analysis questionnaire generated from Mercury. For our credit representatives, it is a mandatory requirement that this needs analysis is completed in full in Mercury. The questions and answers are auto-populated on the preliminary assessment as well.
The needs analysis can be generated in the Questionnaires tab on the left-hand side in Mercury. A reminder to complete this is listed in the compliance wizard box in Mercury (number 3 in the box).
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