Learn how to sync contacts in Mercury with Outlook.
Mercury contacts can be synced to Outlook after first synchronising with Google. The following method uses third-party Google applications to pull contacts across to your Outlook. The links below provide the apps, and tutorial videos about how to set this up.
Bear in mind that any changes you make to client's details in Outlook (or Gmail) will not update the client's details in Mercury. This is because of an issue we picked up on where Gmail was wiping client data when syncing was allowed, and stopped this feature for security reasons. As such, Mercury should be used as your hub of client data.
- For those who don’t have Google Business Apps account, you can download “outlook4gmail” and run through the instructions from here.
- If you have a Google Business Apps account, you can download “Google Apps Sync” and run through the instructions from here.