Updating your banking details in Mercury Nexus

A principal owner can update the following banking details via the Membership Centre in Mercury Nexus:

• Payment of membership fees.
• Commission payments

How to update your banking details for payment of Membership Fees

Direct Debit

1. Access the Membership Centre via Mercury Nexus.
2. Click on Manage bank account details.
3. Click Update Details under the Membership fees
4. Choose Direct Debit in the Payment Method drop down box and fill in the following details:
   • BSB
   • Account name
   • Account number
5. Tick the Apply to Commission Payments tick box if you wish to apply the same banking details to receive your commission payments.
6. Choose the Effective Date. Note: the effective date has a 3 day lead time.
7. Click Save Changes.
8. Read the disclaimer and click Confirm & Agree to confirm that you “have taken all necessary actions to authorise the change of banking details and Connective may rely on this confirmation in effecting the requested changes.”
   Note: all principal owners will be emailed advising of the pending change.
9. The Change Pending date is displayed under the Membership fees section in red text.

Credit Card

1. Access the Membership Centre via Mercury Nexus.
2. Click on Manage bank account details.
3. Click Update Details under the Membership fees
4. Choose your Credit Card in the Payment Method drop down box.
5. A direct debit request form will be automatically emailed to you to complete.
6. This change request will be processed once the completed form has been received.
7. Click Save Changes.
8. Read the disclaimer and click Confirm & Agree to confirm that you “have taken all necessary actions to authorise the change of banking details and Connective may rely on this confirmation in effecting the requested changes.”
   Note: all principal owners will be emailed advising of the pending change.
9. The Change Pending date is displayed under the Membership fees section in red text.

How to update your banking details for Commission Payments

1. Access the Membership Centre via Mercury Nexus.
2. Click on Manage bank account details.
3. Click Update Details under the Commission fees
4. Update the relevant details:
   • BSB
   • Account name
   • Account number
5. Tick the Use these account details for Asset Finance Commission tick box if you wish to apply the same banking details for Asset Finance commission payments.
6. Choose the Effective Date. Note: the effective date has a 3 day lead time.
7. Click Save Changes.
8. Read the disclaimer and click Confirm & Agree to confirm that you “have taken all necessary actions to authorise the change of banking details and Connective may rely on this confirmation in effecting the requested changes.”
   Note: all principal owners will be emailed advising of the pending change.
9. Two-factor authentication is required to submit changes to commission payment banking details. A 6-digit code will be sent to your mobile phone via SMS. Enter the code and click Submit.
   
10. The Change Pending date is displayed under the Membership fees section in red text.

How to cancel a Pending Change

1. Access the Membership Centre via Mercury Nexus.
2. Click on Manage bank account details.
3. Find the pending change you wish to cancel and click Cancel Update.

How to update a Pending Change

1. Access the Membership Centre via Mercury Nexus.
2. Click on Manage bank account details.
3. Find the pending change you wish to update and click Update Details.
4. Make the necessary updates and click Save Changes.
5. Read the disclaimer and click Confirm & Agree to confirm that you “have taken all necessary actions to authorise the change of banking details and Connective may rely on this confirmation in effecting the requested changes.”
   Note: all principal owners will be emailed advising of the update to the pending change.