Multi-factor authentication is used for access. You will be required to download the mobile app DUO in order to access Titan. You will receive a DUO invitation which you have 24 hours to register with.
How to connect once you have an access account?
We recommend using Internet Explorer to access the remote desktop.
1. Open Internet Explorer and browse to https://access.connective.com.au/
2. Enter the provided credentials and click Sign In (Username inserted after 'cosn\')Click
A DUO approval will arrive in the mobile app.
3. Click Titan
4. The following message will appear. Click Connect. If you are using a Mac OS then you'll need to download the following Microsoft Remote Desktop on the Mac App Store (apple.com)
Enter the RDS username and password again.
5. Login to Titan using your Mercury Account.
For information on how to add a lender to Mercury please click here: Can I add a new lender to Mercury?
Helpful guide for Product entries available below.
If your new product is not appearing in searches please review all steps in the guide below before contacting the Mercury Helpdesk.