Access to Loanapp is found under the 'Submit to Loanapp' button in the Opportunity button bar and from the 'Lodgements' tab on you Opportunity.
What's different between Mercury 5 and Mercury Nexus?
In Mercury 5, when you submitted a lodgement to Loan you would have been required to enter additional information into a pop-up window before you were taken to Loanapp.
Now in Nexus when you click on the 'Submit to Loanapp' button those previously required fields are pulled from the opportunity and sent to Loanapp automatically:
- The Opportunity name is pulled from the Opportunity and set as the application name in Loanapp
- The advisor and their matching accreditation details are automatically pulled through in to Loanapp
- Product group is stored in Mercury and populates automatically in Loanapp based on the lender selected
- If either 'Full Doc' or 'Low doc' category is not selected on the opportunity then you will be presented with a pop-up asking you to select one of these options before you can launch into Loanapp
From Nexus more financial information is being sent to Loanapp than it was in M5. It is about 80% of the data on the financials tab goes across to Loanapp. Some of these fields Loanapp do not have, some we haven't added yet but are on the roadmap.
In Nexus you can open an application that has already been sent to Loanapp from the 'Submit to Loanapp' button instead of having to go to the Lodgements tab. Once you have clicked on the 'Lodge to Loanapp' button it will change to a dropdown button called 'Edit in Loanapp' where you will be able to see your lodgements.
Submitting a Lodgement to Loanapp
Create an Opportunity, then select a Loanapp Lender.
Click on the 'Submit to Loanapp' button
If you have not selected either 'Full Doc' or 'Low doc' category is not selected on the opportunity then you will be presented with a pop-up asking you to select one of these options
Loanapp will open, auto-populating with any data you have entered into Mercury under the Opportunity or associated Contacts
Complete your application and submit it up to the Lender.
For an in depth run through of entering an application into Loanapp view this article
Opening an existing Lodgement in Loanapp
When you have already sent your opportunity to Loanapp the 'Submit to Loanapp button will automatically change to 'Edit in Loanapp'.
To open an an existing Loanapp application click on the 'Edit in Loanapp' button and select the lodgement from the dropdown
To view a summary of your Loanapp applications under your Opportunity, click on the 'Lodgements' tab in the Opportunity sub-menu.
Double-click on a lodgement in grid and it will open in Loanapp.
Note: In Nexus Lodgements tab, the attach, copy and delete buttons are no longer available.
Lodgements that were created in Mercury
If on the Lodgements tab you see a lodgement in your list that you can't click on, it means that it was created in M5 and cannot be opened in Nexus as it's not compatible with the new Loanapp format. The development team can convert the lodgement, simply lodge a ticket with the Mercury Helpdesk.
Note: the development team have migrated all current lodgements in M5 to Nexus up until 14th September.