Annual training requirements for Credit Representatives

As the Licensee, Connective has an obligation to provide annual Compliance refresher training to all of our representatives.  This is a requirement of your ongoing membership with Connective.

Annual Compliance training will be issued to you in Mindflash consisting of 5 videos with a short multiple choice test at the end of each course.

 When will this be issued:

• Annual training will be issued to you on the anniversary of your appointment as a Credit representative of Connective. 

 How long does it take:

• There are five courses which each run for 10-20 minutes. We expect it would take no longer than 2 hours to complete the five courses.

 How long do I have:

• You will have 30 days to complete the five courses.

 What is the pass rate:

• The required pass rate is 100%

 What happens if I fail:

• If you fail a course, the course will not be reset.
• Your Compliance Support Manager will be in contact with you at the end of the 30 day period to discuss next steps which would include attendance at an in-house compliance workshop in the Connective office.

 How many CPD points is this worth:

• You can log 5 CPD hours upon completion of the five courses.