Loanapp has an extensive Help Centre which contains articles and tutorials on everything you need to know.
You can access the Loanapp Help Centre from the Lodgements screen in Mercury.
Once you are in the Help Centre, you can search for topics to find relevant articles and tutorials.
Key articles to get you started are:
This article covers everything you need to know about accessing Loanapp through Mercury
An introduction to Loanapp and how to enter your application
You can also access the Loanapp Online Chat which is open Monday to Friday, 9am – 5pm AEST.
Look out for the Chat icon
It's visible in our Help Centre
And whilst you are in your application
Help is never far away with Loanapp. We are here to make things easier 😊