Creating a Connective Online Learning Account

Creating an account with Connective Online Learning will be a different process depending on your access level, membership type and whether you are a new or existing member. 

Existing ACL Holders and Admin Users

If you are not an ACL Holder or have an Admin Access level you will need to create an account in Connective Online Learning. To do this simply: 

1. Click on Create an Account
2. Complete the sign-up form and click Sign up

Existing Connective Credit Representatives

If you are an existing Connective member and have been added to Connective Online Learning by Connective, you will receive an email from the portal with a first-time log in link. 

1. Open the Welcome Email
2. At the bottom of the email, click on the first-time login link.
3. You will be taken to Connective Online learning, where you will need to accept the portal Terms and Conditions. 
4. Create your Password and hit Set Password
5. After your first log in to Mercury 

All New Connective Members

If you are a new Connective member you will have been added to Connective Online Learning to complete training, and will receive 2 emails from the portal. The first email will contain your username, the second will contain your password. 

1. Open the Welcome Email
2. At the bottom of the email, click on Connective Online Learning link. You will be taken to Connective Online Learning Login screen. 
3. Enter your username from the Welcome email
4. Open the Password email and enter your password 
5. Hit Sign in

Note: If you have trouble logging in, click on the Forgot your Password link:

If you have any questions, contact the Mercury Helpdesk through the  button or email helpdesk@connective.com.au to activate this service.