To help us gather feedback, we have installed special features in all of the new applications. These features helps us to understand what's going on behind the scenes when something isn't working in the application or you have suggestions for improvements.
How do I submit my suggestions?
If you have suggestions for improvement or ideas for the Mercury Nexus platform you can easily submit them to be considered via our Ideas Portal.
Simply click the Light Bulb icon to access the portal.
You can also vote for existing ideas, add comments and track statuses of submitted suggestions.
How to log potential bugs
Logging potential bugs is easy.
- Click on the bug button:
- Provide a title, your email and a description and use any one of the provided tools to highlight the issue:
- Hit send
What happens next?
The Mercury Helpdesk will receive the feedback and will begin to triage of the issue. Once they've been able to effectively replicate the issue and understand what is occurring it can be raised to the best suited developer to resolve it.
Trouble logging feedback?
If you are ever having issues raising feedback through this feature you can of course raise a ticket with the Mercury Helpdesk: