Connective has recently made some changes to our MARS to make the process more efficient, as well as adding additional functionality following broker feedback.
When you receive an email advising that a review has been undertaken you will still access this via the Compliance tab in your Mercury:
When you reach the File Reviews section under the Compliance tab, the files which have been reviewed will display as before. In the new version, you will see there is a button that will link directly to that File Review’s opportunity. This means you will no longer be required to search manually for the opportunity!
After pressing the Open Opportunity button, you will be taken directly to the reviewed Opportunity where the details of the Review Actions can be accessed:
When you click on Review Actions, any areas requiring rectification or acknowledgment will be displayed much as they were in the previous version of MARS:
Much as before, actions should be ticked off once completed. Some actions may require a written acknowledgment that can be entered in the new free text box at the bottom of the page. This can also be used for any other comments or clarification you may wish to make relating to the opportunity:
Any file review currently in progress prior to the new release can be accessed in the same way as before. Please refer to the link below.
Note: Under the current system, Admin users (with file review access) are able to go in and view the corrective actions and organise fixes, but only the broker themselves will have the tickboxes and be able to tick off the corrective actions.
Should you have any questions regarding the changes to MARS please contact: firstname.lastname@example.org