If when attempting to login to Mercury via Safari/Google chrome it is taking you back to the login page with no error. Check the following-
- Ensure that Cross site tracking is unchecked in the Preferences section.
Safari >> Preferences >> Privacy.
- Ensure you have third party cookies disabled or no cookies blocker running.
For Google chrome>> Settings>> Advanced settings>> content settings>> Cookies.
If so, add an exception for Connective/Mercury. You may use the following website address-
- Ensure that there is no enabled Chrome Extension that blocks trackers on the website. Settings>>Extensions
- Ensure that Cross site tracking is disabled in the settings section and Allow all cookies on the Cookies section.
For Safari>> Preferences>> Privacy>> Allow from Websites I visit/ Always allow.
For Brave >> Settings>>Disable Block cross-site trackers>>Allow all cookies.