Moving Opportunities and Person records to a Virtual Branch is a useful way to delegate Opportunities, or transfer client leads. To move contacts between Virtual Branches your Mercury account must be part of the Head Office branch.
Moving Opportunity and People records between Virtual Branches
When you move People records into a Virtual Branch, all the Opportunities associated with the People records will become available to users within that Virtual Branch.
You need Admin level access to move records to a Virtual Branch.
In the CRM App, highlight all the People or Opportunity records you wish to move.
Click Move to Branch
- Select the appropriate branch and click Choose.