Records which are deleted in error can be restored back to your database. You can restore the following types of records.
- Person
- Opportunity
- Tasks
- Notes
- Task Templates
Restoring items from the Mercury Recycle Bin
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In the Admin App, select Data from the left-hand panel and click on Recycle Bin.
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Select the type of record from the drop down that you are trying to restore.
- You can change the order of the records by clicking the column names. It might be easier to find a recently deleted record by sorting by the 'Deleted On' column descending.
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Select the deleted item and click on Restore to return that item to your CRM.
Note: There is no option to permanently delete records from the Recycle Bin for Compliance reasons
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