What is the user history log?

There is an audit log of Mercury account logins displayed in the My Details section of the Admin app under History. This will show the time, event, external ip address, physical location and interface of the connection.

What if I don't recognize a connection in the History?

You may occasionally see different IP addresses and locations listed in the logs. Integrations such as Zapier will be listed under United States locations and IP addresses. If you have enlisted support from Connective when staff login using your account it will appear in the logs.

If you are still unsure please contact the Mercury Helpdesk team via helpdesk@connective.com.au