Q. Can Mercury users who are overseas use MFA?
A. Yes, they just need a smart phone to install the Authenticator App.
Q. Do I have to use the Guardian Auth0 App?
A. No. you can use other Authenticator Apps. Some common examples are Google Authenticator, Microsoft Authenticator.
Q. Can I use my tablet instead of my phone?
A. Yes, provided you can install the Authenticator Apps
Q. Can I register MFA for more than one Mercury Account on my device?
A. Yes, you can register additional accounts on a single mobile device.
Q. Can my admin still login using my Mercury account?
A. No. The MFA registration can only be linked to one mobile device per login. Each Mercury user must have their own Mercury account.