Compliance

Best interests duty

• BID Examples - Documenting the Summary of Requirements (Handy Hints)
• Best interests Duty – FAQ’s
• How to remain compliant when assisting customers with personal loans
• Module 1: Best interests duty (BID) 101
• Module 2: How to prepare your business for BID
• Module 3: A step by step guide to acting in your clients’ best interests
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Compliance Webinars

• Compliance for Consumer Asset Finance and Personal Loans Webinar
• Minimising Loan Fraud Risk

All Connective Members

• Preparing your business for Mandatory Breach Reporting obligations
• Conducting non-face to face client meetings, verifying identity and virtual signatures - COVID 19
• Credit Reporting & the introduction of CCR (Comprehensive Credit Reporting)
• Lender Clawbacks and Internal Refinances
• The Hawking Prohibitions
• Internal Dispute Resolution
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Connective Credit Representatives

• Advertising Requirements: Websites
• Variations to existing loan contracts
• Bank Statement Technology Policy for Connective Credit Representatives
• ApplyOnline Compliance Documents- Supporting Docs Tab
• Annual training requirements for Credit Representatives
• Getting Started as a Connective Credit Rep
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ACL Holders

• Updating your ACL contact information
• ACL Annual Compliance Survey
• Cashdeck: Free trial for ACL holders
• ACL Guidance on Privacy Requirements
• ACL Referral Agreements
• Advertising Guidelines - ASIC RG234 & Information Sheet 103
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