My Connective

My Helpdesk

• Where are my helpdesk tickets located?
• How to contact the Helpdesk

About Connective

• Get in touch with your Broker Support Manager
• Welcome to Connective
• Understanding your Connective Fees
• Completing your Compliance Training
• Completing your Mercury Training
• Getting Help and Support
• 
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Connective Online Learning

• About Connective Online Learning
• Creating a Connective Online Learning Account
• Logging into Connective Online Learning
• Navigating Connective Online Learning
• Completing a course you have been enrolled in
• How to explore and complete courses
• 
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Social Media Marketing Tips

• Becoming more personalised on social media
• Inviting people to 'like' and 'follow' your Facebook and Twitter business pages
• Requirements for Adding Company Pages on LinkedIn

Applying for Accreditations

• How to become accredited with Bank SA and Bank of Melbourne
• Managing your accreditations in Mercury Nexus
• Missing or Incorrect Accreditation Broker ID in Mercury
• State based lenders on the Connective Panel

Understanding our Marketing Guidelines

• Downloading the lender logos terms and conditions
• Using the Connective Member Logo
• Using lender logos
• Connective Communication - What you can expect from us

Updating your Membership Details

• Commission Management
• How to resign a Loan Writer
• Onboarding a new Loan Writer
• Changing my Company Name
• Changing your Commission Plan
• Change of Directorship
• 
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ProfileMe

• How do I access ProfileMe?
• Your Guide to ProfileMe

Connective FAQs

• Download official government app or join Whats App channel
• Lender 'financial hardship' contact details
• Updating your email preferences or resubscribing.
• Connective Security FAQ

Connective Community

• Rules for Connective Community

Accelerators

• Insurance: ALI Group webinar recording
• Insurance: ALI Group
• Adding Insurance to your offer