Digital Marketing Hub - FAQs
Common questions and answers relating to the Digital Marketing Hub
- Who do I notify if the data push doesn’t appear to be working correctly?
- Add a new user to the Digital Marketing Hub
- Automation: Fixed Rate Expiry
- Create a new category in Mercury and a new tag in Active Campaign
- Data anomalies – Data between Mercury and Active Campaign not accurate.
- Do I have to do anything for MyMarketing communications to be sent to my clients?
- Does the Digital Marketing Hub support Virtual Branches
- eMag - How do I change the button link and text?
- eMag: Can I edit the articles?
- eMag: Can my eMag be sent at a different time to those published in the schedule?
- eMag: How do I edit my eMag?
- eMag: What do I need to edit in the email template?
- eMag: What size picture do I need to fit the template?
- eMag: Why didn't the eMag send to all my contacts?
- How to create an email template
- How to ensure your contacts are correctly assigned to MM categories in the Hub
- How to identify contacts that are not ticked for DMH or added to categories
- How will the Digital Marketing Hub enhance my business?
- Logging in to my Digital Marketing Hub
- What are the benefits of using Connective’s Digital Marketing Hub in comparison to going directly to an email provider?
- What is Connective’s Digital Marketing Hub?
- Which Active Campaign plan does the Digital Marketing Hub use?
- Which data fields are pushed across to Active Campaign from Mercury?
- Why aren’t my contacts phone numbers being displayed or coming up as the brokers phone number instead of the contacts'?
- Why didn't the RBA send to all my contacts?