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  1. Connective Wiki
  2. Mercury Nexus
  3. FAQs

FAQs

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  • Where do I send feedback?
  • Why am I not logged into the Wiki?
  • 400 Bad Request: Request Header or Cookie too large - nginx
  • What is the maximum number of attachments for an email out note?
  • Why do receive I frequent Mercury Nexus Connection errors whilst overseas?
  • Why are my Apply Online Living Expenses divided into individual entries for some lenders?
  • Why can't I find an address using the search?
  • How to use Credit Ready (Cashdeck)
  • Why is the Product Rate different in the Credit Proposal Disclosure, Products and Product Comparison?
  • Why has another Broker's contact details populated my Cashdeck document?
  • Why have my records been overwritten with another records information
  • Safari/Google Chrome and other browsers will not login
  • Remote Assistance from the Support Team
  • How to add and maintain custom lender products using Titan
  • How to export data tables
  • The Word Online Editor in Mercury
  • Contacting the Helpdesk
  • How to Redact a PDF attachment
  • Why can't I download the Attachments in the Task
  • How to merge a questionnaire into a word document
  • I can't save my attachments into the Mercury record
  • How to export the notes from a record
  • No Email Marketing
  • Can I add a new lender to Mercury Nexus?
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Connective Broker Services Pty Ltd ACN 161 731 111 | Credit Representative Number 437202 is authorised under Australian Credit Licence Number 389328